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Customer Product Reviews

See what customers around the world say about our embroidery software.

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Review Policy: All reviews shown here are from verified customers who have either purchased or trialled our software. We do not accept anonymous reviews.
Average Rating: 4.8 out of 5
★★★★★ ★★★★★
70 Verified Reviews
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Review Date: 01 September 2025
United KingdomUnited Kingdom
UserWilliam
✓ Verified Customer
ProductProduct: Image Converter to Embroidery
★★★★★ ★★★★★
I have purchased and used all of Data-7 products. The newest, ICE can take some of the complications out of your project however, the beauty of these products and ICE in particular is the people behind them. The help and assistance given when you are not quite sure what is happening is exemplary. To see your sewing machine produce your embroidery is fascinating, and I still sit there and watch it go through its paces. Data-7 you are brilliant!
Reply:
Review Date: 30 August 2025
AustraliaAustralia
UserLinda
✓ Verified Customer
ProductProduct: Image Converter to Embroidery
★★★★★ ★★★★★
I have never had a go at digitising so this program is a struggle for me. I have watched your videos but because I have no basic knowledge I would need to learn from the very beginning - not start part way through as in your videos.
Reply: Thank you for your feedback, we really appreciate you sharing your experience. We understand that starting from scratch can feel overwhelming, and we're currently working on more in-depth beginner-friendly videos to guide users step by step from the very start. We hope these will make things much easier soon!
Review Date: 28 August 2025
United KingdomUnited Kingdom
UserChantel
✓ Verified Customer
ProductProduct: Image Converter to Embroidery
★★★★★ ★★★★★
I loved it was so easy to use and understand I only used the demo version but it was great thank you so much
Reply:
Review Date: 25 August 2025
United StatesUnited States
UserCarla
✓ Verified Customer
ProductProduct: Image Converter to Embroidery
★★★★★ ★★★★★
I absolutely love this program!!
Review Date: 18 August 2025
United StatesUnited States
UserTheresa
✓ Verified Customer
ProductProduct: Image Converter to Embroidery
★★★★★ ★★★★★
I really think that the app. helped the design that I was working on, but I felt that there is a steep learning curve and not as user friendly as I had hoped.
Reply: Thank you so much for your thoughtful feedback. We're really glad the app supported your design work, that means a lot to us.
We also hear you on the learning curve and usability concerns. Improving ease of use is a constant focus for us, and insights like yours help shape the way forward. We'll absolutely take this on board as we continue refining the experience
Review Date: 18 August 2025
United StatesUnited States
UserMarc
✓ Verified Customer
ProductProduct: Image Converter to Embroidery
★★★★★ ★★★★★
I had a very hard time using the sample program to convert a picture to embroidery. The videos did not help at all and hard to understand. There were items that I had to convert to decimal because I do not use metrics. Other things could not be converted from metric because the program was not set up that way at the time. I had to revert to using the hep personnel a lot. I have used cad programs in the past without all the problems that I had with this program.
Reply: Thanks for your honest feedback, Marc. I’m sorry ICE didn’t meet your expectations. I truly tried to guide you through the process, and I regret it still felt difficult. Your comments have helped shape our to-do list—while measurement options already exist for the most part, we’re now focused on clearer tutorials and smoother onboarding. Wishing you all the best with your embroidery projects.
Review Date: 17 August 2025
United StatesUnited States
UserKaren
✓ Verified Customer
ProductProduct: Image Converter to Embroidery
★★★★★ ★★★★★
The three stars are for the trial program. It is difficult to determine the quality of the stitch out of an involved design when you are limited to 3 colors. I will be changing the colors of some of the embroidery sections to meet this limitation so that I can view the quality of the output.
Reply: Thanks for the feedback! The 4-colour limit in the trial is meant to let users test stitch quality and conversion accuracy without unlocking full design complexity.
I understand it can be restrictive for detailed work but believe it's enough to assess output within the trial version. If you'd like to share a sample, I'm happy to help review or run a full-colour version for comparison.